SMS Terms & Conditions

Last updated: October 2025

By opting in or communicating with Rival IT via SMS, you agree to receive conversational text messages regarding scheduling, ticket updates, service notifications, and general IT support.

Consent

You may opt in by providing your mobile number to a Rival IT representative or through our opt-in form. Consent is not a condition of purchase.

Message Frequency & Fees

Message frequency varies based on service requests.

Message and data rates may apply.

Commands

• Text HELP for support or visit https://rivalit.ai/sms-help

• Text STOP to opt out and end all SMS

• Text START to resume messages after opting out

Privacy

We do not sell or share mobile opt-in data or SMS content with third parties for marketing.

See full privacy policy at https://rivalit.ai/sms-privacy

Contact

Rival IT

222 S Church Street STE 215M, Charlotte, NC 28202

[email protected] · (704) 970-6737